Where is the best place for your experiential activity?

Budgets for experiential marketing are growing year on year with a diverse range of companies now working to build long-term relationships with customers and potential customers through experiences.  But which events and festivals are right for your brand? How do you know if your spend is generating results. 

The Goodwood Festival of Speed used to be very much somewhere for motor manufacturers to exhibit, but this recent Campaign article demonstrates the changing nature of the brands and exhibits and how companies are widening their thinking.  This is something the festival have actively promoted explaining: "It shifts the event into a different direction, so it’s not just a car show," Olaf Gueldner, chief marketing officer at Goodwood, explains. "We’ve tried to attract different brands with different propositions and that is most definitely working.”

 Goodwood FOS 2017

Goodwood FOS 2017

This reflects our experience of the event too, where we’ve helped brands to evaluate their attendance.  We’ve noticed new companies there including Hilton and Boeing, and this makes sense. People don’t go to Goodwood to buy a car, they go to be inspired, to enjoy the racing, and have fun. Brands that can seamlessly fit into this should achieve the best results.

On a similar theme, the Detroit Motor Show have announced they are moving the event from January to June so that they can include “dynamic outdoor experiential brand activations”. 

Now that brands from Crayola and NARS to Amazon and SpecSavers are serious about experiential marketing there’s a growing need to evaluate the impact and objectively assess which events are right for your brand.

We have worked with a wide range of companies from motor manufacturers and tech businesses to beauty brands and healthcare companies.  After over 1200 events we’ve learned a lot about what works and what doesn’t.  We can move you on from guess work or counter clickers to capture data showing  exactly how many people saw your activation, and how many people simply walked past. Of those that stopped, we can tell you how long they spent engaged with your activity.  Add in our Aperture system and we can also tell you more about their demographic and sentiment towards your experience. 

You expect detailed digital analytics for your online campaigns, off-line shouldn’t be any different. We’ll give you objective, independent data so you can stop guessing and start measuring the impact of your experiential marketing.

Use our data to

  • Compare activations in different locations

  • Compare attendance at the same event, festival or shopping centre year on year

  • Get accurate footfall information

  • Calculate the percentage of visitors who engaged with your experience

  • Understand the demographics and sentiment of your engaged visitors

  • Decide if an event, festival or location is worth attending again

Contact us to find out more

1000 events and counting...

Exposure Analytics is celebrating a milestone, having completed 1000 events for our clients.  In just four years we’ve helped hundreds of companies to measure the impact of their events, activations and exhibitions.  

From festivals attracting over 100,000 visitors to product launches, shopping centre activations, and major exhibitions, we provide the data organisers need to determine if their event or activity was a success.

Our first event was International Confex in 2014.  The first time you do anything as a new business it’s stressful. Our debut was no different, but we’ve learned a huge amount since then. Now whether we’re supporting clients in San Francisco, Scotland, or Abu Dhabi we know exactly what we need to do, from getting the number of sensors right, to checking the configuration, and analysing the data during and after the event, we’ve got it covered.

One thing that has also changed is the pace at which we work, having taken four years to hit the 1000 event milestone, we expect we’ll hit 2000 within another year.  More and more companies, whether they sell on or off line are investing in experiences.  The most recent IPA Bellwether Marketing Report shows the continued investment in brand experiences. We think Patrick Reid has got it spot on with his response to the latest figures:

Patrick Reid – CEO EMEA Imagination:
“It’s great to see the trend of continually increased investment in brand experience events maintained for 19 consecutive quarters. The most effective brand experiences are those which are integrated with other Marketing channels that have also shown solid growth in the Bellwether Report, including social and digital.
— IPA Bellwether Marketing Report 2018

Imagination are just one of the agencies we’ve worked with, helping them to evaluate their clients experiential activity. We look forward to providing more brands and agencies with digital analytics at our next 1000 events. We’ve currently got enquiries in from Canada and India so will be expanding the global reach of Exposure Analytics too.

Finally, a big thank you to everyone who has supported us through the first 1000 events. Here’s to many more.  If you'd like to be one of them, please get in touch. 

Measuring the success of your event

Rob Murdoch was a guest on the Event Industry News podcast recently.

He talked about 

  • Our work at over 1000 events with brands and agencies
  • How stand holders can evaluate their performance at events
  • How we measure engagement levels of activations, stands, and events
  • How to decide if you should return to an event or exhibition
  • How do you know if you've got the right stands and layout at your event or exhbition?

and more.  It's well worth listening to for any event professionals, marketing mangers, and conference organisers. 

 

More signs of the growth of experiential retail

The news that House of Fraser is to close more than half of its UK stores was a surprise to some, and obviously very unwelcome for their staff. But it is just one more example of the changing face of retail.  There’s the well established trend towards online sales but we’re also seeing the rising importance of experience and experiential retail.

John Lewis are changing their stores to improve customer experience.  Gucci have taken it to the next level with a paid-for experience in a 14th century palazzo in Florence. The House of Vans designed by skaters for skaters is a fantastic example of a brand building a long-term relationship with its customers. 

Buying decisions have always been complicated but behaviour has changed so that now people are looking for one of two things - either a quick and easy online purchase, or the chance to engage with a brand, browse products, and build a relationship with them.

Activations are common and increasingly important to brands. Particularly drinks brands, food companies, sports wear retailers, car manufacturers but the list is growing, as is the range of opportunities. We’ve worked with a wide range of agencies and companies to help them to evaluate their activations at events, exhibitions, festivals, shopping centres and on the streets.

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Interestingly Amazon, an online-only retailer recognise the value of a physical presence and customer experience;  their Treasure Truck has been out and about across the UK. 

To be successful retailers need to change with the times. As always careful measurement and evaluation of marketing activities is vital.  We love helping companies to stop guessing and start measuring.  Please get in touch to find out how we can help you.

 

Introducing Exposure Analytics

Forge SP is no more and we are now known as Exposure Analytics.  Many of our clients are already familiar with the name, as it is our flagship service and used around the world by event organisers, experiential agencies and many major brands.

Our company has undergone big changes since we first set up four years ago. Then, as Forge SP, we offered a range of services to events and festivals.  Now we are concentrating on what our clients really want - useful, reliable data that can be used to analyse exhibitions, events, activations, and more.  In an increasingly digital world, where marketing managers are able to measure likes, clicks, shares, time spent on websites, email open rates, and so much more, we help bridge the gap at  physical events. Our digital analytics provide footfall data, movement flows around a stand, event, or festival, as well as dwell time and engagement rates for your activity.  

You’re looking to get people’s attention and capture their interest, we can tell you how well you did.

Exposure Analytics perfectly sums up what we do, so we felt it was only right that the company name reflected this. As we head towards our 1000th event, we want to be clear about what we offer and how we can help.

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Of course, we’ll still be offering the same great service, attention to detail, and the all-important data our clients love.  With the recent roll out of our 4G sensors and adding weather data to our platform we can help more clients than ever to evaluate their work, wherever it is happening, and even tell you the impact of the weather.  So far this year, we’ve been all around Europe, UAE and in North America at conferences, exhibitions, motor shows, shopping centres, and out on the streets.  Marketing is changing rapidly, budgets for experiential activity are increasing, and we love being part of this evolving world.

These are exciting times for us, our website already shows our new name and our social media accounts and email addresses have changed to keep everything simple.  We’d love to hear from you if you want to work with us.

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