Use cases

Venue & Event Organisers

Our solutions can help event organisers better understand venues and the way attendees move around them in order to optimise events for better visitor engagement and footfall.
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Gather unique metrics about the movement and engagement of your visitors

We have worked with major venues and event organisers, installing our sensors at exhibition spaces in over 35 countries over the last 12 years.

We understand that trust is key: trust between event organisers and exhibitors, and between venues and event organisers. All parties want to know that they have accurate measurement in place so they know they will get what has been promised to them.

Our sensors can provide insights into which areas of a venue were busiest, demographics and flow of visitors, and which speakers drew the largest crowd and kept them there for the longest period of time.

How do we help to measure success for venue and event organisers?

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Preparation

Our team of analytics experts spend time understanding what our clients want to measure and advising them on other metrics available through our state-of the-art sensor system. Based on the data requirements, our team scopes out which sensors are required to capture the data and we work with our clients to formulate an install plan as well as getting them set up on their Events Dashboard.

Optimise event success with venue tracking

Venue event tracking is crucial for measuring event success, ensuring experiences are enjoyable and safe.

What is venue event tracking?

Venue event tracking monitors attendee behavior during events, providing location-based data on engagement. From footfall counts to dwell times at specific areas, it offers insights into how visitors interact with your space. Whether it’s a live event or experiential marketing campaign, tracking attendee behavior ensures a deeper understanding of event dynamics.

Why is it important?

The events industry is recovering, with UK venues hosting an average of 124 events in 2021. Tracking event metrics is now vital for managing logistics and enhancing attendee experiences. Accurate data helps optimize layouts, improve sponsor ROI, and identify revenue opportunities, ensuring each event reaches its full potential.

How Exposure Analytics helps

Exposure Analytics has supported over Loading… events worldwide with advanced tracking tools. Using beacon technology and EX sensors, venues can access live and post-event metrics, from occupancy rates to engagement trends. These insights enable venue owners to attract more clients, deliver superior event experiences, and maximize future opportunities.

Our venue event tracking solutions

Measure precisely how well your events are performing using our real-time venue event tracking systems.

As far as tracking technology goes, it’s come along leaps and bounds in recent years – how accurate has it gotten? Scarily good. Our equipment is almost 100% accurate with its collection of important event metrics. As a result, you can expect rich and accurate data when you work with us.

Insights dashboard

The go-to event engagement Dashboard: Everything you need, one place.

Insights Dashboard
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Competitor Benchmarking

No more guesswork. Get accurate Competitor Benchmarking insights for your sector. Our Booth Scoring delivers hard data on competitor performance.

Competitor Benchmarking
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KPI's

With our solutions, you can fine-tune your approach and ensure your event is driving the desired outcomes.

KPI’s

Benefits

Venue event tracking & how you can use the data

Having an effective venue event tracking system is crucial for gathering data that can be used to optimise attendee experience on the spot, as well as better inform future marketing initiatives and/or reconstruct plans for the venue.

Find the ROI of each customer at a venue

Using Exposure Analytics’ Ex Sensor Statistics provides you with a number of metrics, including the number of engaged visitors and engaged dwell time at a given space. Combined with People Coordinates, you’ll be able to measure the ROI of each visitor who steps foot into your venue – particularly, who is returning to your venue each time and how they interact with your space.

View live metrics via the Dashboard or access these once the event is over to gain full clarity on visitor ROI. You can also use the Conversion Ratio to see the number of visitors being converted from passing to engaged – and in which areas this occurs the most.

Analyse attendee behaviour and preferences

Our RFID technology tracks attendee movement with products like People Coordinates, improving attendee experience through event tracking. Particularly, analysing the way in which attendees interact and move around your venue can offer you insights into their behaviour and preferences.

Being able to analyse attendee behaviour, as well as investing in ways in which you can further appeal and connect with them, is a great pull for businesses and brands looking to host or attend exhibitions at your venue. The promise of these event metrics can also help them secure their marketing and events budget.

Improve venue layout and design

With the Ex Sensor Flowchart, you can view the flow of traffic at your venue during an event, identifying which areas have low traffic and which ones have heavy traffic, as well as how attendees tend to move from one place to another.

As a result, for similar events at your venue in the future, you can optimise your venue space to increase attendee engagement. In particular, this can be useful in investigating whether they are using the venue like how it is designed, such as a one-way system, or whether this is futile and a different approach must be undertaken.

Implementing a route or method to make it easier or more efficient for visitors to move around the venue is an excellent way to elevate their experience throughout their time at your venue.

Apex Zones can indicate which areas tend to occupy the most visitors, and in turn, you now know the specific spaces where peak traffic occurs, informing future decisions about potentially changing or upgrading the layout or design of the venue to accommodate traffic.

Maximise sponsor and vendor ROI

Maximising sponsor and vendor ROI with venue event tracking has never been easier than with Exposure Analytics’ range of event analytics solutions, including the Dashboard and Apex sensors.

Full reports of event metrics can be found easily on the platform post-event, allowing you to gather interesting insights and collate these into a separate report that can be presented to the sponsor or vendor of the event.

Sharing this information can be beneficial in not only helping them improve their own ROI but also increasing yours as they will more likely perceive your venue as reliable and capable of retrieving key event metrics.

Knowing the footfall count in specific areas at a venue, particularly during an exhibition where there are multiple stands, can help vendors with identifying how engaged attendees are with their products or services.

Identify security and safety risks

If you are worried about potential security risks at your venue during an event, you no longer need to. With the use of Apex Occupancy, ensuring safety and security through event tracking is made possible and simple.

In a post-COVID world, safety and security are top priorities regarding in-person events, which is why Apex Occupancy is the ideal solution for keeping attendees safe.

With the app, you can showcase the live occupancy of a specific area on a device planted at an entry point, and should this figure reach a specific limit, a message can be displayed that informs visitors that they must wait before entering the area.

Doing this can prevent the risk of overcrowded spaces, which can negatively affect attendee experience, ensuring the safety of people visiting your venue. Stampedes or other potential risks are also mitigated.

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FAQs

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We’ve got answers! Explore some of the most common queries on our FAQ and Glossary page.

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